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911

911 is the number to call in an emergency such as a severe argument which may involve physical violence. 911 responds to your call 24 hours a day by dispatching police, ambulance and/or fire services. Interpreting services are available for individuals whose first language is not English. If you are not confident speaking English, you can ask for an interpreter.

Example: "I need a Japanese interpreter."

Teach your children about 911 and how to call. In the event that you are unable to call for help, your children may be able to take action. (However, please make sure your children understand what constitutes an emergency.)

In non-emergency cases such as accompaniment to pick up your belongings at home where an abusive partner lives, please call the police non-emergency number: 416-808-2222.

Role of Police

Once 911 is called, police officers are responsible for ensuring the victim's medical needs are addressed and the victim is safe from immediate harm. They will then separately interview the people involved. If an interpreter is required for the interview, the officer may be able to locate one through Multilingual Community Interpreter Services.

If enough evidence exists to show that violence has taken place, the abuser will be arrested and the POLICE OFFICERS will charge the abuser. Once the abuser is charged, victims cannot drop the charge. Only the Crown Attorney has the authority to drop the charges. The abuser may be released, with or without conditions (such as a restraining order), or kept in custody if there is fear of further harm to the victim. If the abuser does not comply with the court order, further action will be taken. Please refer to the flowchart for a view of the basic court system and procedures involved.

 

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