Counselling
Confidential support for individuals and families, with an understanding of Japanese culture and life in Canada.
Our counselling services are available in Japanese and English, helping clients better understand their situation, explore options, and connect with appropriate support when needed.

01
Individual Counselling
Support for personal concerns, emotional stress, relationships, work, family matters, and other challenges affecting your everyday life.

02
Family & Relationships
Support for couples and families dealing with communication difficulties, relationship concerns, conflict, separation, or changing family circumstances.

03
Parenting & Family Support
Guidance for parents and families navigating parenting concerns, generational differences, family communication, and raising children in Canada.

04
Life in Canada
Support for challenges related to adapting to life in Canada, cultural differences, isolation, major life transitions, and building a new support network.

05
Seniors & Caregivers
Support for seniors, family members, and caregivers facing changing needs, isolation, family concerns, or questions about available community resources.

06
Referrals & Community Support
When additional assistance is needed, JSS can help identify appropriate community services, resources, and other professional support.
01
Reimbursement Type
If your insurance covers counselling by a registered psychotherapist / social worker up to a certain amount annually, you may be eligible for reimbursement by submitting the receipt issued by us to the insurance company. If you have such insurance, the counselling fee is $80 from the first session.
02
EAP / SAP (Employee Assistance Program / Student Assistance Program)
If your student insurance or insurance from the company where you or your partner works covers counselling through EAP / SAP providers such as Homewood Health, Morneau Shepell, or Aspiria, please contact them to be referred to us. With this type of insurance, you may receive free counselling support depending on the insurance coverage.
03
If you do not have insurance to cover counselling:
The fee for the first session (60 minutes) is $ 15 regardless of your income.
If you will be receiving subsequent counselling, you have two payment options from the 2nd session and thereafter:
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Pay a counselling fee of $80 per session (without disclosing household income);
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Pay a counselling fee according to your household income (with disclosure of your household income).
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Household – refers to the unit of family members who share a household budget.
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Household Income usually does not include the income of “parents of an adult client” or an adult child(ren) of a client.

Example 1: If a client lives alone and has an annual income of less than $30,000, the counselling fee will be $15 / session.
Example 2: If a client is of a family of 3 (eg: the client, his wife and 1 child) and the annual income of the household (= total annual income of the client and his wife) is $ 65,000, the counselling fee will be $50 / session.
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Generally, sessions are one hour in length;
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The above rates apply to all styles of counselling (in-person sessions at our office or a client’s home / remote sessions via telephone and/or the Internet), home visits or accompaniment/advocacy support by attending a meeting/conference.
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At the time of your first appointment, please bring your proof of income (one of the following documents) and present it to your counsellor. The counsellor will confirm the price setting. If you do not submit this by the second session, the maximum fee ($80) will be applied. However, if you cannot prepare the documents due to unavoidable circumstances, please consult a counsellor.
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Documents issued by CRA related to income tax for the previous year (Notice of Assessment, all T4, notice related to Child Tax Benefit, T1 General, etc.)
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Payroll statement (dated within 3 months)
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Bank account statement – showing the balance and the transactions, etc.
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Proof of Spousal Support and child support amount
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ODSP (Program), OW (Ontario Works) payment notification
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Visitor Visa, Student Visa, etc.
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The fee is $15/session for a client receiving ODSP or OW.
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At the discretion of the counsellor, the fee may be lowered or waived for victims of domestic violence, addictive gambling addictions, HIV patients and those facing serious financial difficulties.
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There will be a $40/hour fee for a counsellor to issue a counselling report at the request form a client.
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For the services that require a counsellor to travel, fees will be carged for transportation (25 cents/km) and parking as required.
*The fee for the initial session is $15 to enhance accessibility to our services, especially for those who do not have insurance coverage.
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*For clients who have difficulty paying the fee due to their financial circumstances, the fee may be reduced or waived. Please consult us if that is the case.
Fee Schedule



